Last updated: August 29, 2026
By accessing or using SplitSeat (the "Service"), you agree to these Terms of Service. If you do not agree, do not use the Service.
SplitSeat helps a small group of people jointly retain and pay a shared independent contractor — for example a virtual assistant, bookkeeper, or social media manager — by splitting one recurring bill evenly among the group (a "Retainer Pool").
SplitSeat:
The Organizer who creates a Retainer Pool is solely responsible for actually engaging and paying the contractor with the funds collected through the Service.
If you create a Retainer Pool as an organizer, our Organizer Agreement also applies to you. If you join a Retainer Pool as a member, our Member Agreement also applies to you. Both are incorporated into these Terms by reference.
SplitSeat does not verify, and makes no representation, that any contractor retained through a Retainer Pool is legitimate, qualified, insured, or licensed for the work described. Retainer Pools may only be used for unlicensed freelance/contractor work; see Section 4. Organizers and members are responsible for satisfying themselves on these points before participating.
You agree that:
Creating a Retainer Pool requires an affirmative self-certification that the work falls within the permitted categories above.
You are responsible for maintaining the security of your account and all activity under it.
Payments are processed via Stripe. SplitSeat charges a disclosed platform service fee.
A Retainer Pool has one shared renewal date. Each member's share of the pool's total bill is recalculated only at that renewal — never mid-cycle — based on how many members are active at that time. See the Member Agreement for the notice period that applies when a member leaves.
Payments are generally non-refundable, except where required by law or where SplitSeat suspends a Retainer Pool under Section 7. A member or organizer voluntarily ending a membership does not trigger a refund — that change simply takes effect at the pool's next (or, if notice was given late, the following) renewal, as described in the Member Agreement.
In addition to suspending or terminating an individual user's access under Section 8, SplitSeat reserves the right to suspend a Retainer Pool at its discretion — including where we receive a complaint, suspect the pool's actual scope is a licensed professional service in violation of Section 4, suspect fraud, or are investigating a report — without prior notice where circumstances warrant it. Suspending a pool under this section entitles active members to a refund of prepaid, unused time.
We may suspend or terminate access if these Terms are violated. You may stop using the Service at any time.
SplitSeat is not responsible for disputes between users regarding a Retainer Pool's contractor, the work performed, or compliance with Section 4's scope restriction.
The Service is provided "as is" and "as available". We make no guarantees regarding any contractor's work or availability.
To the maximum extent permitted by law, SplitSeat shall not be liable for indirect or consequential damages, including disputes between users or the quality or legality of a contractor's work.
These Terms are governed by the laws of Italy.
These Terms may be updated. The updated version will be published on this page.
Email: support@splitseat.io